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All services provided on the website www.ozmer.com belong to and are operated by Özmer Pastacılık ve İçecek Ürünleri Sanayi Pazarlama Turizm ve Dış Ticaret A.Ş., registered at Gebze OSB Mahallesi, İhsan Dede Caddesi No:151, Gebze / Kocaeli, Türkiye.
Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected, and how such data is protected.
By completing membership forms or various forms and surveys on our Store, certain personal information of members (such as name and surname, company information, phone number, address or email address) may be collected by our Store as required by the nature of the business.
Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members may choose whether or not to receive such information during registration, and this preference can later be changed in the account information section after logging in, or by using the link provided in the notification message sent to them.
During the approval process carried out through our Store or via email, personal information transmitted electronically by our members to our Store shall not be disclosed to third parties outside the purposes and scope defined in the Membership Agreement concluded with our members.
In order to identify system-related issues and to resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.
Our company may also use the requested information for direct marketing purposes, either by itself or through its business partners, outside the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by users, or information related to transactions carried out through our Store may be used by our company and its partners—without disclosing the identity of our members—for statistical evaluations, database creation, and market research, even outside the purposes and scope defined in the Membership Agreement.
Our company undertakes to keep confidential information strictly private and confidential, to regard such information as a duty of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, to prevent the disclosure of confidential information in whole or in part to the public domain, unauthorized use, or disclosure to third parties.
Credit Card Security
Our company places the utmost importance on the security of credit card holders who shop on our websites. Your credit card information is never stored in our systems.
When you enter the transaction process, there are two indicators that show you are on a secure website. One of these is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only within the scope of the sales transaction and in accordance with your instructions.
Credit card information used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for verification, independently of our shopping websites. If the card’s availability is approved, the shopping process continues. Since no credit card information is viewed or stored by us, third parties are prevented from accessing such information under any circumstances.
The reliability of payment, invoice, and delivery address information for orders placed online with a credit card is checked by our company against credit card fraud. Therefore, for customers placing an order for the first time on our shopping websites, verification of financial and address/phone information is required before the order can proceed to the supply and delivery stage. If necessary, our company may contact the credit card holder or the relevant bank to verify this information.
Only you can access and modify the information you provide during membership registration. As long as you keep your login credentials secure, it is not possible for others to access or change your information. For this purpose, all membership transactions are conducted within a 128-bit SSL security environment, which is an internationally recognized encryption standard that cannot be breached.
Today, internet shopping websites that provide a customer support line or customer service, and clearly display their address and phone information, are preferred more frequently. This allows users to obtain detailed information on any subject they may have questions about and to make a more informed assessment of the reliability of the company providing online shopping services.
Note: We recommend that you pay attention to whether the company’s full address and phone number are provided on internet shopping websites. If you intend to shop, please record all phone and address details of the store before making a purchase. If you have any doubts, verify the information by calling the company beforehand. All our online shopping websites clearly display our company information and address.
Mail Order Credit Card Information Security
Your identity and credit card information sent to us via the mail order method are stored by our company in accordance with confidentiality principles. This information is retained for 60 days to address any possible objections related to unauthorized credit card charges and is then destroyed. In the event that any amount other than the approved mail order form amount is charged to your card, you may naturally object to the bank and prevent payment, therefore this does not constitute a risk.
Third-Party Websites and Applications
Our Store may contain links to other websites. Our company bears no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our website are delivered to users through our advertising partners. The principles set forth in this Privacy Policy apply only to the use of our Store and do not cover third-party websites.
Exceptional Circumstances
In the limited circumstances outlined below, our company may disclose user information to third parties outside the scope of this Privacy Policy. These circumstances include, but are not limited to:
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Compliance with obligations imposed by applicable laws, decrees, regulations, or other legal rules issued by authorized authorities;
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Fulfillment and implementation of the provisions of the Membership Agreement and other agreements concluded between our Store and users;
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Requests for user information by authorized administrative or judicial authorities conducting an investigation or inquiry in accordance with applicable procedures;
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Situations where disclosure of information is necessary to protect the rights or security of users.
Email Security
Please never include your credit card number or passwords in emails sent to our Store’s Customer Services regarding any of your orders. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.
Browser Cookies
Our company may obtain information about users visiting our Store and their use of the website through technical communication files known as cookies. Cookies are small text files sent by a website to a user’s browser to be stored in the main memory.
Cookies help facilitate internet usage by storing information about the site’s status and user preferences. They assist in obtaining statistical information such as how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, as well as enabling the dynamic generation of advertisements and content tailored for users.
Cookies are not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially designed to accept cookies, but users can change their browser settings to refuse cookies or to be notified when a cookie is being sent.
Our company may amend the provisions of this Privacy Policy at any time by publishing them on the website, sending electronic mail to users, or posting them on the site. Any changes to the Privacy Policy become effective as of the date they are published.
For any questions or suggestions regarding our Privacy Policy, you may contact us by sending an email to info@ozmer.com.